Which concept refers to factors that increase job satisfaction, according to Herzberg?

Which concept refers to factors that increase job satisfaction, according to Herzberg?

• A. Maslow's hierarchy of needs
• B. Hygiene or maintenance factors (Herzberg's)
• C. Motivators (Herzberg's)
• D. Payment by results

Answer: (C)

Motivators are the factors that increase job satisfaction according to Herzberg. These come from the content of the job itself and include achievement, recognition, the work being interesting or meaningful, taking responsibility, and opportunities for advancement. When these elements are present, people feel more motivated and satisfied with their work. Hygiene factors, by contrast, prevent dissatisfaction but don’t raise satisfaction by themselves, such as working conditions, salary, company policy, and supervision. Maslow’s hierarchy is a broader needs framework, not the Herzberg categories, and payment by results is a monetary incentive treated more as a hygiene factor than something that boosts intrinsic job satisfaction.

Motivators are the factors that increase job satisfaction according to Herzberg. These come from the content of the job itself and include achievement, recognition, the work being interesting or meaningful, taking responsibility, and opportunities for advancement. When these elements are present, people feel more motivated and satisfied with their work. Hygiene factors, by contrast, prevent dissatisfaction but don’t raise satisfaction by themselves, such as working conditions, salary, company policy, and supervision. Maslow’s hierarchy is a broader needs framework, not the Herzberg categories, and payment by results is a monetary incentive treated more as a hygiene factor than something that boosts intrinsic job satisfaction.